Frequently Asked Questions (FAQ)
1. What is a Dad Hat?
A Dad Hat is a type of casual baseball cap, characterised by its unstructured design, adjustable strap, and a relaxed fit. It’s perfect for a laid-back look and can be worn by anyone.
2. How do I choose the right size for my Dad Hat?
All of our Dad Hats come with an adjustable strap at the back, allowing for a comfortable fit for various head sizes. If you are unsure, we recommend checking the product size guide for specific measurements.
3. What materials are your Dad Hats made from?
Our Dad Hats are crafted from high-quality cotton, providing comfort and breathability. Each hat is designed to withstand everyday wear while maintaining its shape.
4. How should I care for my Dad Hat?
To keep your Dad Hat looking fresh, we recommend hand washing it using mild detergent and cold water. However, you can also machine wash and tumble dry if you prefer.
5. Do you offer international shipping?
No, at this time we only offer UK shipping!
6. Can I return or exchange my Dad Hat?
Absolutely! If you’re not completely satisfied with your purchase, you can return your Dad Hat within 30 days of receipt. We do not accept exchanges at this time. Click here to start the returns process.
7. How long does shipping take?
Enjoy free UK delivery within 4 working days.
8. Do you offer gift cards?
Currently, we don’t have gift cards available.
9. How can I contact customer support?
You can reach our friendly customer support team here. We aim to respond to all inquiries within 24 hours.
10. Are there new designs or collections being released?
Yes! We frequently update our collection with new designs and styles. Stay connected with us through our newsletter to be the first to know about new arrivals and promotions. To sign up, check the bottom of this page.
If you have any further questions, please feel free to reach out!