Free Shipping

At this time we only ship inside the U.K

Please allow 10-15 working days for your order to process and ship.

Returns

All hats are embroidered especially for you once you place your order. However, HatsSoSimple is happy to offer a no-questions-asked 30-day returns policy if you change your mind about your purchase.

We only ask the customer to cover the postage cost when returning the order to us.

How to Return Your Order?

To return your order, you must notify us within 30 days of receiving your order.

The packing slip must be included in the packaging so we can identify your order when it is returned.

You must use a postal service with a tracking number to ensure you receive your refund.

Once you email us the tracking number we can start the refund process, Which usually takes 48 hours to complete.

To start the returns process, please click here to notify us.